Right of withdrawal for blitz.cloud
The right of withdrawal for consumers who buy blitz.cloud Pro, Business, a Pro app or a domain, with the model withdrawal form.
The right of withdrawal applies to consumers who buy a paid plan (Pro or Business, monthly or yearly) or a Pro app, or buy a domain. The free plan costs nothing; you can end it any time by deleting your account. This is a translation of the German withdrawal notice, which follows the statutory model. If the two differ, the German version applies.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (BlitzWorks UG (haftungsbeschränkt), Graßer Weg 73, 93053 Regensburg, Germany, email: hallo@blitzworks.io) of your decision to withdraw from this contract by a clear statement (for example a letter sent by post or an email). You can use the model withdrawal form below, but you don't have to.
To meet the withdrawal deadline, it is enough that you send your notice of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for any extra costs from choosing a type of delivery other than the cheapest standard delivery we offer), without undue delay and no later than fourteen days from the day we receive your notice of withdrawal. We will use the same means of payment you used for the original transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees for this refund.
If you asked for the services to begin during the withdrawal period, you must pay us a reasonable amount in proportion to the services already provided up to the time you inform us that you are withdrawing from this contract, compared with the full scope of the services in the contract.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To BlitzWorks UG (haftungsbeschränkt), Graßer Weg 73, 93053 Regensburg, Germany, email: hallo@blitzworks.io:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is sent on paper)
Date
(*) Delete as appropriate.
Starting Pro straight away
Pro starts right after you pay, which is inside the withdrawal period. That is why you confirm before paying that you want Pro to start straight away. If you withdraw, we refund the amount minus the share for the days you already had Pro.
With the free trial with a card (section 5a of the terms), the withdrawal period starts with the order at the start of the trial. If you withdraw before the first charge, you pay nothing. If we have charged already, we refund the amount minus the share for the days after the trial on which you had Pro.
If you only want Pro not to renew, cancelling is the simpler way: Pro then runs to the end of the month you have paid for.
Domains: the right of withdrawal ends with the registration
We register a domain right after you pay, which is inside the withdrawal period. With the registration we have done everything the contract asks of us: the domain is then held by the registry in your name and can't be given back. That is why, before paying, you expressly ask us to register it right away and confirm that you know your right of withdrawal ends once it is registered (section 356 (4) BGB). We confirm both in the mail about the registration.
If you withdraw before the registration has gone through, we refund everything. If the registry doesn't register the domain, we refund everything as well. Once it is registered, you can only cancel it (section 5c of the terms).
For the Pro app that comes with a domain on the free plan, the right of withdrawal above applies unchanged.