Cancel your contract

Here you cancel your paid plan on blitz.cloud, Pro or Business, and your Pro apps, even without signing in. Enter the email address you sign in to blitz.cloud with. The cancellation takes effect as soon as you send the form. If you pay monthly, your plan runs to the end of the month you have paid for and isn't renewed after that. If you pay yearly, it ends at the end of the first year while you are in it. After the first year it ends one month after you cancel, and we refund the rest by day. A yearly Pro app follows the same rule. By email you get a confirmation with the date and time of your cancellation and the day your plan ends. Because anyone can fill in this form, we also tell the account's owner by email, with a button to keep the plan if it wasn't them.

If you are signed in, you can also cancel in the dashboard under Settings, in the Plan and usage section. To end the free plan, delete your account in Settings.

What happens after you cancel

Nothing is deleted. Your account moves to the free plan. If it uses no more than the free plan includes, that is all that changes.

If your account uses more than the free plan allows, nothing happens for 14 days. You will be told by email what is over the limit. Your apps keep running as before during that time. After 14 days, the newest apps are paused until the rest fit inside the free plan's limits. The newest databases are paused until only one is left. Your own domains stop pointing at your apps. Apps you kept awake go back to sleeping when no one visits. Everything stays in place: addresses, settings, files and data. If you take Pro again, paused apps and databases restart by themselves.

Refunds

Time you have already paid for is not refunded, except for the yearly plan or a yearly Pro app after its first year, or if you use your right of withdrawal.

Within 30 days of your first Pro payment, you can ask for that first month back in full. Send an email to hallo@blitzworks.io and we will refund it. This applies once per account.